This is an English translation provided for convenience. The Slovak version is legally binding.
This page uses the verified contact details of Gudris: podpora@gudris.sk, +421 911 080 668, Kalinčiakova 503/9, 949 01 Nitra.
1. Introduction
We protect your privacy and personal data. This information explains what data we collect when you use the website, the AI consultant, and when you submit an inquiry or a price quote request, what we use it for, and what rights you have. This is an informational document; its wording is continuously aligned with how the website actually functions.
2. What data we process
When you submit a price quote request, we process your first name, last name, email, phone, company name, number of employees, selected services, and any other data you voluntarily provide. When you use the AI consultant, we process the text of your messages, and when you submit an inquiry, also the contact details described in section 4. The website may also process standard technical data required for secure operation.
3. Purpose and legal basis
We use the data to handle your request, communicate about our services, fulfil contractual and legal obligations, and protect our legitimate interests. Data based on consent is processed only to the extent of the consent given.
4. Using the Gudris AI consultant
On the website you can communicate with the Gudris AI consultant and describe your company's problem. The consultant helps you prepare an indicative diagnosis and a preliminary proposed solution. A. Using the consultant without submitting an inquiry The text of your messages is sent to an AI service, which generates responses from it. With every new message, the text history of the current conversation is sent so the response follows the context. Name, email, and phone are not required; the AI service only processes what you write into the conversation yourself. The conversation is stored in the browser's session storage (sessionStorage) – it is deleted when you close the browser tab or use the "New conversation" button. Gudris does not store the conversation in a database and does not receive it unless you submit an inquiry yourself. Do not enter passwords, access credentials, API keys, or unnecessary confidential information. The AI may produce inaccurate or incomplete answers; its proposal is indicative only and is not a confirmed technical or price offer. B. Submitting an inquiry to Gudris If you decide to discuss the proposal with Gudris, we send your name, company name, work email, optionally phone number, preferred contact method, note, diagnosis summary, the text of the conversation, and the page of the website from which you submitted the inquiry. You see the full content of the inquiry before sending it. We use this data to handle your inquiry and communicate about it; providing it is not conditional on marketing consent. C. Technical processing by service providers AI responses are provided by the Lovable AI service (the Lovable platform), which forwards requests to OpenAI's language model. Lovable states in its documentation that it does not use end users' application data to train its models. OpenAI states that data submitted via its API is not used by default to train models and that abuse-monitoring logs may be retained for up to 30 days, unless longer retention is required by law; under the Zero Data Retention mode, these logs are not created. Which of these modes applies to this website depends on the providers' settings and contracts. Inquiries and price quote requests are delivered by email to podpora@gudris.sk via the email service of the Lovable platform, which sends the email from an address on the gudris.sk domain. The location of the servers and subprocessors of this service is listed by Lovable in its subprocessor list. The website runs on the hosting infrastructure of the Lovable platform, which may process technical data, such as IP address and request logs, to ensure operation and security. To protect against abuse, the website temporarily records the number of requests from an IP address in the server's memory; this data is not stored in a database. Current lists of subprocessors and retention terms can be found with the providers: trust.lovable.dev/subprocessors and openai.com/policies.
5. Cookies
Strictly necessary cookies ensure the basic functioning of the website. Other analytics or marketing cookies may only be used according to your choice in the cookie settings. The AI consultant does not use analytics tools, and the content of conversations is not sent to analytics. For details see the Cookie Policy page (gudris.sk/cookies).
6. Retention and security
Data from submitted inquiries is retained only for the period necessary to handle the request and fulfil legal obligations. We protect it with reasonable technical and organisational measures.
7. Your rights
You have the right to access your data, correct it, erase it, restrict its processing, request portability, object, and withdraw consent. You also have the right to contact the Slovak Data Protection Authority (Úrad na ochranu osobných údajov Slovenskej republiky).
8. Contact
For questions about data processing or to exercise your rights, please write to podpora@gudris.sk.